Our support is available to you and your team 24x7, not only by email or in a ticket system, but directly via chat (Slack or Discord). We believe that a successful game launch can only be achieved together and we will accompany you from the beginning.
It doesn’t matter if its sunday, new years eve or any other holiday, our technical assistance will be available for your requests.
24 x 7 attandance, 1st - 3rd Level technical assitance
24 x 7 attandance, 1st - 2nd Level technical assitance
As a tech company we love getting in touch with you the fastest way possible. Chat directly with our technical support on your favorite platform.
Nearly all of our current clients use the possibility to chat directly with us through shared slack channels. This is the best place to plan and setup your needs.
A few frequently asked questions we would like to cover for you
Still questions? Get in touch with us.
There are things that you as a partner can rely on without ifs and buts.
We offer the best latency for gaming. Our network has been developed and expanded for our own B2C products over the past 20 years. We can rightly claim to have one of the best networks in the world when it comes to gaming.
We are in the same boat, your success is also our success. That's why we work 24x7 together on your success. Our job is to provide the perfect platform for your players and we will do that tirelessly
We believe that a large number of outages can be avoided pro-actrivly through global monitoring. Starting with possible network bottlenecks to the error rate of storage devices, we proactively inform our partners so that a failure usually does not occur in the first place.